Last updated on Feb 11th 2025

LYRACORP CONSULTANCY PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Free Trial:
  Our platform offers a free trial period for all new users, allowing you to evaluate our service before committing to a subscription.
• Subscription Cancellation:
  You can cancel your subscription at any time via your account settings. Upon cancellation, you will continue to have access to the service until the end of the current billing cycle. You will not be charged for any subsequent periods.
• Refund Policy:
  • 7-Day Refund Policy: We offer a 7-day refund policy for the first payment only. If you are not satisfied with our service within 7 days of subscribing, please contact our support team for a full refund.
  • No Refunds on Subsequent Payments: Refunds are not available for subsequent renewals or annual subscriptions after the initial payment.
• Exceptions to Refunds:
  Refunds may be granted in cases of:
  • Technical Issues
  • Extended Service Downtime
  • Billing Errors
    In such cases, please contact customer support for assistance, and we will work to resolve the issue promptly.
• Service Downtime:
  If we fail to meet the uptime or availability commitments as outlined in our Terms & Conditions, we will provide a credit or refund based on the severity and duration of the downtime. Please refer to our Terms & Conditions for more details on uptime guarantees and remedies.
• Dispute Resolution:
  If you are not satisfied with the resolution provided by our support team, you may request to escalate the issue to a senior representative for further review. We are committed to working with you to find an appropriate solution.

Disclaimer: The above content is created at LYRACORP CONSULTANCY PRIVATE LIMITED’s sole discretion.